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Customer Service

Your Satisfaction is Important to Us!

We want you to be completely satisfied with your purchase. If you have a question or a problem with your Da Brim®, we will do our best to quickly answer your question or solve your problem!

Have Questions about Proper Installation?

When properly installed, the Da Brim® product should be very securely attached to the helmet and should not come off during recommended use.

Click here to see our installation videos and product manuals here.

If you still have questions or are having difficulty with the product staying on, please contact us and we will be happy to walk you through the installation process. Pictures via email are very helpful.

Warranty Information

Every Da Brim® model comes with a limited warranty and duration varies by product.  Please see the documentation that came with your product for further details.  A summary can also be found here.

Other Questions?

If you still have questions, please Contact Us. We love hearing from customers and are eager to help!

You can reach us at 510-240-9065.We are located in the Pacific Time Zone and are open from 9:30 am - 5:30 pm M-F. You may also email us at We check messages periodically after hours and will respond as soon as we can.